Classic Application User's Guide

The eSignLive Application (see Architecture) currently offers two User Experiences:

  • The New User Experience for senders and administrators. For sender and administrator actions, this experience represents an enhancement over the Classic User Experience. It became available to: (1) eSignLive Enterprise users in eSignLive Enterprise 6.1; (2) eSignLive users in eSignLive 11. This experience is described by the New Application User's Guide.
  • The Classic User Experience for signers, senders and administrators. This experience became available to eSignLive Enterprise users in eSignLive Enterprise 6.0. It was available to eSignLive users long before eSignLive 11, and is still available. This experience is described by the Classic Application User's Guide, which is this document.

In particular, this document describes how the following kinds of users can interact with the Classic User Experience to accomplish their tasks:

The guide also provides Release Notes for a series of Application releases.

Minimum Requirements for Signers and Senders

This is a list of supported environments for the eSignLive service. In general, our dependencies are on the browser and not on lower level components. These requirements are subject to change.

Operating system

  • Windows XP, Vista, 7, 8, 8.1, 10
  • Mac OS X


  • Internet Explorer: 8, 9, 10, 11
  • Edge
  • Chrome
  • Firefox
  • Safari (MacOS)
  • Opera

    Note: In all cases, cookies must be enabled.


  • iOS - Safari
  • Android - Android Browser
  • Windows 8.x - IE 10, 11

    If you experience any issues on your mobile device, please contact support at

PDF viewer

  • Acrobat or similar software may be required to view and print PDF files
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